Terms of service
Distance sales contract
Title: Coffeeness Coffee Art-Hande Cergel
Address: Süleyman Seba Cad. NO: 64/A BEŞİKTAŞ/İSTANBUL
Phone: 0212 2699345
Name - Surname/TC.NO
Article 2- Subject
The subject of this distance sales contract, the BUYER's https://www.blumcoffeneehene.com website of the SELLER in electronic environment, and the sales fee below to the sale and delivery of the product specified in terms of the protection of consumers and distance contracts on the protection of consumers In accordance with the provisions of the Regulation on the provisions of the parties to determine the rights and obligations.
The buyer, the seller's name, title, open address, telephone and other access information, basic qualities of the goods subject to sale, sales price, including taxes, payment form, delivery conditions and costs, etc. All preliminary information about the goods subject to sale and the exercise of the right to “withdrawal ve and how to use this right, the official authorities, etc. He accepts and declares by the provisions of this contract that he is informed, understandable and informed by the seller in accordance with the internet environment, confirming this preliminary information electronically and then ordering goods.
https://www.blumcoffeehouse.com The preliminary information on the site and the invoice issued by the buyer are the integral parts of this contract.
ARTICLE 3- The contractual product/payment/delivery information
The type and type, quantity, brand/model, sales price of the products/products purchased in electronic environment are as follows below. The person to be invoiced and the person who makes the contract must be the same. The information below should be correct and complete. The recipient accepts the damages that will arise from the cases where this information is not correct or deficient, and also accepts any responsibility that may consist of this situation.
In cases where the seller deems necessary, the information provided by the BUYER does not overlap with the reality, reserves the right to stop the order. In cases where the seller detects problems in the order, it freezes the order for 15 (fifteen) days if it cannot reach the BUYER at the phone, e-mail and postal addresses given by the BUYER. The BUYER is expected to contact the seller on the subject during this period. If no response from the BUYER within this period, the seller cancels the order so that both parties do not suffer damage.
Products /Products purchased
Name, Code:;; … piece
Total sales price:…. -TL
Payment Model: Credit Card/Bank Transfer (EFT)
The person to be delivered:
Phone number :
The address to be delivered:
Person/Institution to be invoiced:
Billing address :
Tax Administration :
Tax Registry Number:
Shipping fee:… -TL
ARTICLE 4- Date of contract and force majeure
The date of the contract is the date on which the order was given by the BUYER ../../…. is history.
The situations that are not available or not foreseen on the date of signing of the contract, develops outside the control of the parties, and that one or the parties to fulfill their debts and responsibilities imposed by the contract partially or fully fulfill or fulfill them on time, force majeure (natural disaster, war , terror, uprising, changing legislation, seizure or strike, lockout, production and communication facilities, etc. will be considered as significant malfunction, etc.). The party shall notify the other party immediately and in writing.
During the continuation of the force majeure, they will not have any responsibilities due to the inability of the parties to fulfill their actions. If this force majeure situation continues for 30 (thirty) days, each of the parties shall be unilaterally the right to termination.
Article 5- The rights and obligations of the seller
5.1. The seller agrees and undertakes to fulfill the acts imposed on him in the contract in accordance with the provisions of the Regulation on Law No. 4077 on the Protection of Consumers and Distance Contracts.
5.2. People under the age of 18 (eighteen) can not shop at https://www.blumcoffeehouse.com. The seller shall be based on the correct age of the buyer in the contract. However, the seller will not be able to impose responsibility on the seller because the recipient's wrong writing.
5.2. Https://www.blumcoffeeehene.com is not responsible for price inaccuracies from system errors. In accordance with this, the seller is not responsible for the price errors that may arise due to the system, design or illegal interventions to the website on the website. The buyer cannot claim any claims from the buyer seller based on system errors.
5.3. HTTPS://www.blumcoffenehouse.com can be shopping with credit card (visa, mastercard, etc.) or bank transfer. Orders that are not carried out within a week from the order date are canceled. The time of processing the orders is not the moment the order is given, but the moment in which the necessary collection is made from the credit card account or that the transfer reaches the bank accounts of the transfer (EFT). Payment methods made without discussion with customer service such as payment shipments or mail checks are not accepted.
ARTICLE 6- The rights and obligations of the buyer
6.1. The buyer agrees and undertakes to fulfill the actions imposed on him in the contract except for force majeure.
6.2. The BUYER accepts and undertakes that it is deemed to have accepted the provisions of the employment contract and make the payment in accordance with the payment method specified in the contract.
6.3. The BUYER, https://www.blumcoffeehouse.com website of the seller's name, title, open address, telephone and other access information, basic qualities of the goods subject to sale, sales price, payment form, delivery conditions and costs, etc. All preliminary information about the goods subject to sale and the exercise of the right to “withdrawal ve and how to use this right, the official authorities, etc. He accepts and declares that he has confirmed this preliminary information in electronic environment in accordance with the internet environment.
6.4. Depending on the previous item, the buyer reads and has the necessary information in electronic environment, read and pay for the buyer, product order and payment conditions, product usage instructions, measures taken against possible situations and warnings. declares that it gives confirmation.
6.5. The buyer agrees and undertakes not to damage the product and its packaging, regardless of what, in case of refusing the product he receives, and to return the invoice at the time of the return.
Article 7- Order/Payment Procedure
The TL amount of the products added to the shopping cart, including VAT (total installment amounts in installment transactions) is approved by the BUYER, after the relevant debit card is processed on the posi. Therefore, orders are not shipped
First, the order confirmation mail is sent to the customer. There is no shipment without sending the order confirmation mail.
The problems that may arise in any disruption status or credit card in the process are notified to the buyer by using one or more of the telephone/fax/e-mail routes specified in the contract. If necessary, the buyer may be asked to meet with the bank. The time to process orders is not the moment the order is given, but the time when the required collection is made from the credit card account or that the transfer (EFT) has reached the seller accounts.
In case of understanding that the goods subject to the contract cannot be supplied and/or in stock problems, the buyer may be sent to the buyer equal and price at equal quality and price or in accordance with the desire and election of the buyer; Another new product can be sent, the product can be expected to enter stocks or the other obstacle to delivery can be eliminated and/or the order can be canceled.
In case it is impossible to fulfill the obligation of the delivery of the goods subject to the contract, the buyer is notified of this situation and the total price and the contract shall be canceled within ten days at the latest and any document that puts it under debt. In such a case, the buyer will not have any additional financial and moral damage from the seller.
At https://www.blumcoffeehouse.com, buyers who do not want to use credit card information on the internet are offered to order by cash transfer. In order to pay by transfer, the buyer can select the most suitable bank and transfer it. If EFT is made, the date of passing to the account will be taken into consideration. When making money transfer and/or EFT, it is necessary to have the same as the invoice information of the “sending information ve and the order number should be written.
If the credit card of the BUYER after the delivery of the product is used unauthorized or unlawful by unauthorized persons unauthorized by the BUYER's defect, if the bank or financial institution does not pay the product price to the SELLER, the BUYER's product was delivered to him within 10 days He must send it to. In such cases, shipping expenses belong to the BUYER.
If the BUYER has chosen to pay by credit card, the BUYER will confirm the related interest rates and information about the default interest from the bank, and that the provisions related to interest and default interest in accordance with the provisions of the legislation in force will be applied within the scope of the “Credit Card Agreement” between the Bank and the BUYER, declare and commit.
ARTICLE 8- Shipment/Delivery Procedure
With the sending of the order approval, the product/products are given to the cargo company to which the seller is contracted.
Product/products will be delivered to the buyer's address by cargo to which the seller is contracted. The delivery time is 30 days after the sending of the order approval and the establishment of the contract. This period may be extended for a maximum of ten days, provided that the recipient is notified in advance or by a continuous data carrier.
The products are sent to the regions where cargo companies do not deliver addresses.
In the regions where the cargo company delivers once a week, there is a mistake and deficiency in the referral information, some social events and natural disasters may be sagging during the specified day period. Because of these sagging, the buyer cannot impose any responsibility on the seller. If the product is to be delivered to another person/organization from the BUYER, the seller is not responsible for the extra cargo fees that may arise from the failure of the person/organization to be delivered and the inaccuracy and/or not in place of the receiving information. If the product/products did not reach the customer in the context of the days mentioned, delivery problems to customer service email@example.com The e-mail address must be notified immediately by using it.
In case of damaged package; Damaged packages should not be delivered and the record should be made to the cargo company official. If the cargo company official is not damaged by the package, the package has the right to check that the products have been opened there and the products are delivered without damage and ask for the situation to be determined again with a report. After the package is delivered by the buyer, it is accepted that the cargo company does its duty fully. If the package has not been accepted and the record has been kept, the situation should be notified to the seller customer service as soon as possible with the remaining copy of the report in the BUYER.